Privacy Policy

Privacy Policy and Terms and Conditions

Last Updated: December 19th, 2025

1. Introduction

4 Star Plumbing (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy and Terms and Conditions describes how we collect, use, and protect your information, specifically regarding our operations in the State of Florida and our SMS/text messaging services.

By accessing our website, using our services, or providing your phone number, you agree to the terms outlined below.

2. Information We Collect

We collect information that you voluntarily provide to us, including but not limited to:

• Name
• Physical Address
• Phone Number
• Email Address
• Service/Job details

3. SMS/Text Message Terms and Conditions

We offer SMS/text messaging services to coordinate dispatch, reminders, and billing. Compliance with telecommunications regulations is a priority for us.

A. Verbal Opt-In Process

4 Star Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls.

When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys.

They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties.

B. Online and Form-Based Consent

By submitting our contact form and signing up for texts, you consent to receive text messages from 4 Star Plumbing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.

C. Opt-Out and Support

To Stop: You can cancel the SMS service at any time. Just text “STOP” to the phone number you received messages from. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
To Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at info@4starservices.com or (954) 776-9888.

D. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

4. No Sharing of Mobile Data

We value your privacy. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Florida Law and Jurisdiction

This Privacy Policy and Terms and Conditions are governed by the laws of the State of Florida.

Florida Information Protection Act (FIPA): We comply with FIPA regarding the security of your personal information and notification procedures in the unlikely event of a data breach.
Florida Digital Bill of Rights: We respect the rights of Florida consumers regarding their personal data, including the right to confirm if we are processing your data and the right to opt out of the sale of personal data.

6. Data Security

We implement reasonable security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy and Terms and Conditions from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy and Terms and Conditions, please contact us:

Company Name: 4 Star Plumbing
Address: 3037 NW 60th St, Fort Lauderdale, FL 33309
Email: info@4starservices.com
Phone: (954) 776-9888